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Latest TARP Reports: Making Contact: The Path to Improving Mortgage Industry Communication with Homeowners
The purpose of this special report is to review the implementation of the SPOC requirement by the largest servicers participating in MHA. This report is intended to serve as a basis for a broader discussion on how the SPOC requirement can best be implemented for all servicers, not only those participating in MHA, so that communication between the homeowner and servicer can be improved from the dismal conditions that marked the beginning of the crisis.
Complete Metadata
| bureauCode |
[ "015:00" ] |
|---|---|
| identifier | 015-DO-121 |
| issued | 2015-05-29T00:00:00 |
| landingPage | http://www.treasury.gov/initiatives/financial-stability/reports/Pages/Other-Reports.aspx |
| programCode |
[ "015:000" ] |
