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HEAT (Frontrange Solutions) -
IT Configuration Management: This helpdesk software is a COTS product. FMCSA utilizes the client server option.
Complete Metadata
| bureauCode |
[ "021:17" ] |
|---|---|
| categoryDesignation | Research |
| collectionInstrument | Transportation |
| dataQuality | false |
| identifier | 1638.0 |
| issued | 2015-01-21 |
| landingPage | https://data.transportation.gov/d/iw3z-gfkv |
| language |
[ "en-US" ] |
| phone | 202-385-2701 |
| primaryITInvestmentUII | 021-000001018 |
| programCode |
[ "021:020" ] |
| rights | This is a system to track change and configuration management and help-desk activity. It is used only by FMCSA IT staff and contractors. |
| temporal | R/2015-01-21/P1Y |
| theme |
[ "Transportation" ] |
