CTM Customer Satisfaction Survey Results (2020 - 2024)

Published by data.austintexas.gov | City of Austin | Metadata Last Checked: October 13, 2025 | Last Modified: 2025-09-30

The CTM (Communications & Technology Management) Customer Satisfaction Survey is completed by City Employees once yearly and used by CTM to tracker deliverables and performance measures. For more information on CTM, please visit https://www.austintexas.gov/department/information-technology This dataset holds responses from surveys completed 2020 - Present with comments removed. NOTE: No survey was conducted in the year 2023.

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Complete Metadata

identifier	https://data.austintexas.gov/api/views/pgyw-duef
issued	2024-10-11
landingPage	https://data.austintexas.gov/d/pgyw-duef
theme	[ "City Government" ]