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311 City Service Requests in 2025

Published by Office of Unified Communications | District of Columbia | Metadata Last Checked: June 27, 2025 | Last Modified: 2025-12-31T00:00:00.000Z
<div style='text-align:Left;'><div><div><p><span>Data provided here are from the DC's 311 service request center. They represent all service requests such as abandoned automobiles, parking meter repair and bulk trash pickup. Requests are received by the Office of Unified Communications (OUC) through the Mayor's Call Center (311), citizens web intake at </span><a href='https://311.dc.gov/' style='text-decoration:underline;' rel='nofollow ugc'><span>311.dc.gov</span></a><span>, electronic and US mail service or via other methods of communication. The </span><a href='https://ouc.dc.gov:443/' style='text-decoration:underline;' rel='nofollow ugc'><span>Office of Unified Communications (OUC)</span></a><span> oversees the designated call center for all 311 calls and for all District 911 calls. </span></p><p><span>Please also visit the </span><a href='https://dcgis.maps.arcgis.com:443/apps/webappviewer/index.html?id=dca9e27c4c9d4c24a02cb2c5006beae2' style='text-decoration:underline;' rel='nofollow ugc'><span>DC 311 Service Request Map</span></a><span> which allows the public to see service requests in the last 30 days. Users can view requests by Ward within charts. Just set the area filter to select service requests. Click on a service request to view details.</span></p></div></div></div>

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