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Found 5656 dataset(s) matching "Call Center".
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All states (including the District of Columbia) are required to provide data to The Centers for Medicare & Medicaid Services (CMS) on a range of Medicaid and Children’s Health Insurance Program...
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All states (including the District of Columbia) are required to provide data to The Centers for Medicare & Medicaid Services (CMS) on a range of Medicaid and Children’s Health Insurance Program...
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The dataset was generated by FEMA’s Individual Assistance (IA) reporting team and contains raw, unedited data from FEMA's National Emergency Management Information System (NEMIS).rnThis dataset...
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This dataset was generated by FEMA's Individual Assistance (IA) reporting team to share data on FEMA's Housing Assistance program for house owners within the state, county, zip where the...
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Contains aggregated non-PII data generated by FEMA-s Enterprise Coordination & Information Management (ECIM) Reporting team to share archived data on registrations and Individuals and Households...
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In a multimedia call center (MMCC) an agent work presentation software model (AWPM) may be programmed to an individual agent or group of agents, and set to launch automatically each time an agent...
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This dataset contains aggregated non-PII data generated by FEMA-s Enterprise Coordination & Information Management (ECIM) Reporting team to share data on Registrations and Individuals and...
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This multi-phase study was conducted to discover and learn more about the services offered to victims of identity theft and to evaluate the effect of these services on those who experienced this...
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List of monthly incidents that could impact program operations such as website and call center outages, operations error, PII/PHI incidents